Google Chrome “Aw Snap” Crash


We recently ran into an issue with Google Chrome crashing on opening with it showing the “Aw Snap” crash page like below:

Google Chrome "Aw Snap" Crash 1
Google Chrome AW, Snap Error

This seemed to spread through a number of users so looks like it was possibly some sort of update that had caused it, but we couldn’t figure out which one.

However, we did find a way around it and this is the procedure that we used.

Group Policy

As this was affecting a large number of users (around 100 in total) we decided to push this out via Group Policy so that we could hit everyone at the same time without much work on our part.

Registry Key

There is a registry key that needs to be created, so going to this location in the registry:


We then need to add the new DWORD (32-bit) Value and name it:


Giving it a value of 0 (zero):

Registry Addition
Registry Addition

Once this has been created in Group Policy it can then be pushed out to your affected user base.


If you have any questions on this guide, please leave us a message below in the comments section.

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About A.J. Armstrong

Founder of TechyGeeksHome and Head Editor for over eight years! IT expert in multiple areas for over 21 years. Sharing experience and knowledge whenever possible! Making IT Happen.

View all posts by A.J. Armstrong

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