Outlook 2016 Fix – Cannot Open Links


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24 Responses

  1. Vin says:

    Method 2 worked.

  2. Roger McBride says:

    Thank-you, thank-you. Works like a charm. Or perhaps even better than a charm as I’ve never had any real luck with charms but this actually worked.

    On further thought, I did have luck with a charm bracelet and a young lady… but that’s another story.

    It worked. Much appreciated.

  3. Jacqui says:

    Thank You!!! .. I have tried many many methods to try and fix this .. and all failed … Thank you so much … yours was successful!!

  4. Sam says:

    UPDATE: I merged the registry values at the stackoverflow link and it solved the problem. BTW I had even tried an Office 2013 ‘repair’ from apps & features and it couldn’t fix it!

  5. Sam says:

    Running Windows 10 with Outlook 2013 and Computer\HKEY_CLASSES_ROOT\.html\(Default) value already was htmlfile so that obviously isn’t the issue.

    I’ve tried resetting default apps to MS defaults and switching to both Chrome & Firefox for default web browsers and no fixey.

  6. Anonymous says:

    Bravo! Anyone who can defeat Microsoft and its continual screw-ups must be respected. (There’s a reason I use Linux for everything other than e-mail.)

  7. Kevin Brown says:

    Method 1 fixed the problem for me, with Windows 10, MS Outlook 2013. Fixed on 2017/11/17.

    Thank you A.J. I had spent a few hours on MS website pursuing fixes that did not work.

  8. Anonymous says:

    Great work! Work like charm.

  9. Thanks for the feedback.

  10. Fabio says:

    Fix method 1 works perfectly for me !!!
    Thank’s a lot !

  11. darshan says:

    thank you very much ..it woerked perfect after trying all other website

  12. Vivek says:

    This solved my issue. Thank you.
    Recently I updated Notepad++. Hence following regedit key is changed to “Notepad++_file”.
    So, I changed it to “htmlfile”


  13. Art Silver Fox says:

    Method 2 worked am thankful for all your help but I need to know what did it add in the regedit. win 10 64 bit MS office 2017

  14. Jim says:

    This worked for me, and I am using Windows 10, Office 2016. Thank you TechyGeeks!!!

  15. Hoss says:

    Thank you, Method 1, worked for me (OneNote). After the change I just closed and reopened OneNote.

  16. db says:

    method 2 worked, before method one did not.

  17. Zivan Milanovic says:

    Hi, I’ve just used your fix (Outlook fix) and it worked, thank you. I’m on Win 10 (64 bit), with Outlook 2013, I scoured the ‘Net for a solution and finally found yours, did the trick.

  18. redline says:

    Great! It works!

  19. dasamli says:

    It worked for me

  20. Adam Kerz says:

    I think I have found more exact steps to fix the problem as detailed in my answer on StackOverflow here: https://stackoverflow.com/questions/27793391/organizations-policies-are-preventing-excel-hyperlinks-to-work/43509045#43509045

  21. Bill says:

    This did not fix this problem in Windows 10.

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