We are pleased to announce the release of the Shoretel Batch WAV Converter v3.0. There have been some improvements to make it more user-friendly and to have a much better folder structure. Windows 10 This new version 3.0 will now also work with Windows 10 and includes all the updated sox.exe files required for the…
Want to save on your phone bills? There is no better way to do it than switching to VoIP phone services. Landline systems are costly and need a lot of maintenance. International businesses require communication and collaboration with their global staff and clients which they can’t do without making innumerable long-distance calls. If you are facing exorbitant…
Customers don’t like waiting on hold. In fact, 60 percent of people say even one minute is too long. Short of over-staffing, which no customer service organization wants to do in the interest of cost management, what alternatives are there? Callbacks are a great option for reducing wait times because they help deliver better customer experiences…
Are you receiving a number of spam phone callers recently? We have noticed lately that we are receiving more and more calls where they call you for one ring and then hang up. Most of the time the calls are coming from Chad, Algeria or Somali. However, there are a number of UK cold callers…
Prerequisites This program requires Microsoft .Net 4.5.2 to work correctly. You can download this directly from Microsoft by clicking here. Licence This utility is free to use for both personal and commercial use. Distribution You are free to distribute this utility in it’s original form. No amendments or installation wrapping with PuP is permitted. Free Subscription If you…
If you have a Shoretel telephony system in your corporate environment and you want to know which extensions have which licenses, then you can do this by running a simple query across your Shoretel MySQL database. Login to your HQ server and open MySQL and login to your main Shoretel database. Then run these following…
We are pleased to announce a new utility custom built by us called Shoretel Account Viewer. Shoretel Account Viewer is a small installable utility that allows you to connect to your Shoretel systems MySQL database and return information on any users account within that environment. This is an essential tool for any Shoretel administrator as…
To get the Shoretel Communicator download for the client software you can easily retrieve it from your Shoretel HQ server and you then have the ability to use the installer in various different installation methods. EXE Format You should go to the following URL in an internet browser on a machine that is connected to…
Skype version 7.10 has now been released and if you would like to either add this to your Configuration Manager Software Catalog or even have it available through WDS or Group Policy, then you will want to download the MSI file for it. Skype does provide a direct download link for its Skype software and…
Skype version 7.8.32.102 has now been released and if you would like to either add this to your Configuration Manager Software Catalog or even have it available through WDS or Group Policy, then you will want to download the MSI file for it. Skype do provide a direct download link for its Skype software and…
Skype version 7.8 has now been released and if you would like to either add this to your Configuration Manager Software Catalog or even have it available through WDS or Group Policy, then you will want to download the MSI file for it. Skype do provide a direct download link for its Skype software and…
Skype version 7.7 has now been released and if you would like to either add this to your Configuration Manager Software Catalog or even have it available through WDS or Group Policy, then you will want to download the MSI file for it. Skype do provide a direct download link for its Skype software and…
If you are using a Shoretel IP telephony system, then you may know that you can play about with changing the ringtones on the end users handsets. The below video guide details exactly how to do this for all handsets of a particular model in your Shoretel system. Comments If you have any questions or…
If you are using a Shoretel IP telephony system, then you may know that you can play about with changing the ringtones on the end users handsets. The below video guide details exactly how to do this for just one handset in your Shoretel system. COMMENTS If you have any questions or comments on this…
Skype version 7.6 has now been released and if you would like to either add this to your Configuration Manager Software Catalog or even have it available through WDS or Group Policy, then you will want to download the MSI file for it. Skype do provide a direct download link for its Skype software and…
Skype version 6.18 has now been released and if you would like to either add this to your Configuration Manager Software Catalog or even have it available through WDS or Group Policy, then you will want to download the MSI file for it. Skype do provide a direct download link for its Skype software and…
We are pleased to announce the release of Shoretel Contacts Fix version 3.0. This program is a complete redesign and recode (moved to C# from VB.net) of our previous release of Shoretel Contacts Import Enabler. WHAT DOES IT DO? If you are a user of Shoretel Communicator, you will know that you have should have…
UPDATE: Shoretel Contacts Importer v3.0 is now available – click the Downloads button above to obtain ================================================================ We are pleased to announce the release of Shoretel Contacts Importer version 2.0. This is an update to our previous version which can be found below with full instructions and details on what functions this program carries out. DOWNLOADS INSTRUCTIONS…
