How to find out who has Shoretel API licences applied to their account

Shoretel Orange and Black Logo

Finding out who has API licences in your Shoretel system can be tricky as there is no way of doing it in the Director apart from going through every single user account and checking the tick box. If you are like me and have 1000’s of users – this really isn’t possible. But, there is … Read more

How to find out who has Shoretel Video Calls licences applied to their account

Shoretel Orange and Black Logo

Finding out who has a video call licence in your Shoretel system can be tricky as there is no way of doing it in the Director apart from going through every single user account and checking the drop down box. If you are like me and have 1000’s of users – this really isn’t possible. … Read more

How to find out who has Shoretel Softphone licences applied to their account

Shoretel Orange and Black Logo

Finding out who has softphones in your Shoretel system can be tricky as there is no way of doing it in the Director apart from going through every single user account and checking the tick box. If you are like me and have 1000’s of users – this really isn’t possible. But, there is a … Read more

Customise Shoretel ringtone on all models of handsets

Shoretel Orange and Black Logo

If you want to customise the ringtone of all the (for example..) IP230 handsets in your business, below is a tutorial video on how to do this quickly and simply.

If you need any assistance with how to do this or if you have any problem, leave a comment and I’ll help you out as soon as I can.

Adobe updates via Windows Updates (WSUS/ConfigMgr/SCUP)

Adobe Reader DC version 2001

You can update Flash Player and Adobe Reader via Windows Updates using SCUP through WSUS/SCCM. Download SCUP: Download System Center Update Publisher Here Then once installed and configured on your server, you can connect to the Adobe catalogs for Reader and Flash Player and publish them to WSUS/SCCM to be pushed out via windows updates. … Read more

Adobe Flash Player – Push out via SCCM

Adobe Reader DC version 2001

If you are looking at pushing out or just updating Adobe Flash Player via SCCM – follow this procedure. First download the latest version of flash player – usually filehippo.com is your best bet for this, but Google it and you’ll find the full download easily enough rather than the online install at adobe.com. You … Read more

Windows XP OSD

microsoft black logo

Today I cracked Windows XP OSD, turns out various problems I had with it in the past were down to the AHCI and Co-Processor settings. If you wish to see a full guide on how to sysprep and capture a Windows XP image, click the link below: Windows XP Sysprep Guide 194

WinRAR Uninstall using SCCM or silent command line

WinRAR-Logo

This is another fairly simple one – again no need to create a package, just a Program command line, this assumes that your clients have installed WinRAR to the standard default location – this can be changed if required… Then just push this out to a collection. My personal preference is to create a collection … Read more

Cisco VPN Client – SCCM Distribute

Cisco Logo

This one is fairly simple but did take a while to figure out and lots of testing, also be very careful – if you make it a forced out install, it WILL automatically restart your client machine WITHOUT WARNING!!! Package up your software and run the following Program command line: This will complete a silent … Read more

SharePoint and Acrobat Reader X – opening embedded PDF Files

Adobe Reader DC version 2001

In case you are using SharePoint 2010 and wondering why you are having problems opening PDF documents from it – it may be that you or a client has Adobe Acrobat Reader X installed. For some unknown reason (to me anyway…) if you have X installed, you cannot open embedded PDF documents from the web…. So, get … Read more

Adobe Acrobat Reader Silent & Unattended Install

Adobe Reader DC version 2001

To distribute Adobe Acrobat Reader 9.4.0 via SCCM, you need to first download the exe file, package it up in SCCM and then run the below command as your program: This is for version 9.4.0 but should work on all versions of Adobe Reader. But if you are using Adobe Reader X or XI now, … Read more

A Welcome

TGH Header Transparent

Hello all and welcome to my new SCCM blog. I’ve been working with SCCM 2007 for just coming up to a year now and I’ve learnt from scratch with only Google for help! I’ve done a few complete installs and setup all the standard parts of SCCM mainly using up to this point remote tools, … Read more