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VoIP

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Group Policy / MSI / News / SCCM / Skype / VoIP / WDS

Skype 6.11 MSI Released

17th January 201424th August 2019 - by A.J. Armstrong - Leave a Comment

Skype have now released version 6.11 and have also made public a download location for the MSI.  This is excellent news for those that wish to deploy Skype through Group …

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MSI / SCCM / Skype / VoIP / WDS

Skype 6.10 MSI File Released

18th November 201310th January 2019 - by A.J. Armstrong - Leave a Comment

Skype have now released version 6.10 and have also made public a download location for the MSI. This is excellent news for those that wish to deploy Skype through Group …

Read More
Shoretel Orange and Black Logo
Guide / News / Program / VoIP

Shoretel Contacts Importer v2.0 Released

12th November 20134th August 2020 - by A.J. Armstrong - Leave a Comment

UPDATE: Shoretel Contacts Importer v3.0 is now available – click the Downloads button above to obtain ================================================================ We are pleased to announce the release of Shoretel Contacts Importer version 2.0. This is …

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Shoretel Orange and Black Logo
Guide / MSI / Program / VoIP

Shoretel Communicator Contacts Enabler Install & MSI File Now Released

9th November 20136th June 2018 - by A.J. Armstrong - 6 Comments.

We are pleased to announce the release of the installer and MSI files for our Shoretel Communicator Contacts Enabler program. The program was originally released as a standalone utility and …

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Shoretel Orange and Black Logo
Program / Guide / News / VoIP

ShoreWAVCon v4.4 Released – Shoretel WAV Converter & Media Player Utility

27th October 20136th June 2018 - by A.J. Armstrong - Leave a Comment

We are pleased to announce the release of our latest utility – ShoreWAVCon v4.4. This is a new utility based on our Shoretel Batch WAV Converter that we released a …

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Shoretel Orange and Black Logo
Guide / Program / VoIP

Shoretel Contacts Import Enabler Released

13th August 201313th April 2020 - by A.J. Armstrong - Leave a Comment

UPDATE: Shoretel Contact Importer v2.1 is now available – click the Downloads button above to obtain ================================================================ If you have Shoretel in your corporation and have recently upgraded to version 13 or …

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Shoretel Orange and Black Logo
Guide / News / Program / VoIP

Shoretel Batch WAV Converter v2 Released

13th June 20136th June 2018 - by A.J. Armstrong - 3 Comments.

We are pleased to announce the release of the Shoretel Batch WAV Converter v2. There have been some improvements to make it more user friendly and to have a much …

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Shoretel Orange and Black Logo
Guide / Shoretel / VoIP

Customise your Shoretel Handset Ringtone – Single Handset

31st October 201222nd March 2020 - by A.J. Armstrong - Leave a Comment

If you have a Shoretel telephony environment, you may want to change the ringtone of your handset(s). You can do this with the boring built in ones or customise your …

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Shoretel Orange and Black Logo
Guide / Shoretel / VoIP

Customise your Shoretel Handset Ringtone – All Models

31st October 201222nd March 2020 - by A.J. Armstrong - Leave a Comment

If you have a Shoretel telephony environment, you may want to change the ringtone of your handset(s). You can do this with the boring built-in ones or customise your handset …

Read More
Shoretel Orange and Black Logo
Guide / News / Program / Shoretel / VoIP

Batch Convert WAV files into Shoretel Correct Format

31st October 201222nd March 2020 - by A.J. Armstrong - 2 Comments.

If you need to batch convert any files into the correct Shoretel format to use for prompts, messages or ringtones, there is a simple way of doing this without having …

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Shoretel Orange and Black Logo
Guide / Shoretel / VoIP

Shoretel Contact Center – Agent stuck in Release mode

8th September 201222nd March 2020 - by A.J. Armstrong - Leave a Comment

We had an issue this week with one of our Shoretel Contact Center Agents being stuck in Release mode. When trying to Resume, the agent was getting the following error: …

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Shoretel Orange and Black Logo
Guide / Shoretel / Video Guides / VoIP / YouTube

Customise Shoretel ringtone on a single phone

22nd April 201222nd March 2020 - by A.J. Armstrong - Leave a Comment

This video will show you how to customise one particular handsets’ ring tone using the MAC address of the phone: Feedback is critical to our site so please, if this …

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Shoretel Orange and Black Logo
Guide / Shoretel / Video Guides / VoIP / YouTube

Shoretel – How to customise the ring tone on all model of phones

22nd April 201222nd March 2020 - by A.J. Armstrong - Leave a Comment

This video will show you how to customise the ring tone on all models in your business: Feedback is critical to our site so please, if this has helped you …

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Shoretel Orange and Black Logo
Guide / Shoretel / VoIP

How to find out who has Shoretel API licences applied to their account

15th March 201222nd March 2020 - by A.J. Armstrong - Leave a Comment

Finding out who has API licences in your Shoretel system can be tricky as there is no way of doing it in the Director apart from going through every single …

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Shoretel Orange and Black Logo
Shoretel / Guide / VoIP

How to find out who has Shoretel Video Calls licences applied to their account

15th March 20128th March 2020 - by A.J. Armstrong - Leave a Comment

Finding out who has a video call licence in your Shoretel system can be tricky as there is no way of doing it in the Director apart from going through …

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Shoretel Orange and Black Logo
Guide / Shoretel / VoIP

How to find out who has Shoretel Softphone licences applied to their account

15th March 20122nd September 2019 - by A.J. Armstrong - Leave a Comment

Finding out who has softphones in your Shoretel system can be tricky as there is no way of doing it in the Director apart from going through every single user …

Read More
Shoretel Orange and Black Logo
Guide / Shoretel / Video Guides / VoIP / YouTube

Customise Shoretel ringtone on all models of handsets

21st January 20122nd September 2019 - by A.J. Armstrong - Leave a Comment

If you want to customise the ringtone of all the (for example..) IP230 handsets in your business, below is a tutorial video on how to do this quickly and simply. …

Read More

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