Skype 6.11 MSI Released
Skype have now released version 6.11 and have also made public a download location for the MSI. This is excellent news for those that wish to deploy Skype through Group …
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Shoretel Contacts Importer v2.0 Released
UPDATE: Shoretel Contacts Importer v3.0 is now available – click the Downloads button above to obtain ================================================================ We are pleased to announce the release of Shoretel Contacts Importer version 2.0. This is …
Read MoreShoretel Contacts Import Enabler Released
UPDATE: Shoretel Contact Importer v2.1 is now available – click the Downloads button above to obtain ================================================================ If you have Shoretel in your corporation and have recently upgraded to version 13 or …
Read MoreCustomise your Shoretel Handset Ringtone – Single Handset
If you have a Shoretel telephony environment, you may want to change the ringtone of your handset(s). You can do this with the boring built in ones or customise your …
Read MoreCustomise your Shoretel Handset Ringtone – All Models
If you have a Shoretel telephony environment, you may want to change the ringtone of your handset(s). You can do this with the boring built-in ones or customise your handset …
Read MoreShoretel Contact Center – Agent stuck in Release mode
We had an issue this week with one of our Shoretel Contact Center Agents being stuck in Release mode. When trying to Resume, the agent was getting the following error: …
Read MoreCustomise Shoretel ringtone on a single phone
This video will show you how to customise one particular handsets’ ring tone using the MAC address of the phone:
Read MoreShoretel – How to customise the ring tone on all model of phones
This video will show you how to customise the ring tone on all models in your business:
Read MoreHow to find out who has Shoretel API licences applied to their account
Finding out who has API licences in your Shoretel system can be tricky as there is no way of doing it in the Director apart from going through every single …
Read MoreHow to find out who has Shoretel Video Calls licences applied to their account
Finding out who has a video call licence in your Shoretel system can be tricky as there is no way of doing it in the Director apart from going through …
Read MoreHow to find out who has Shoretel Softphone licences applied to their account
Finding out who has softphones in your Shoretel system can be tricky as there is no way of doing it in the Director apart from going through every single user …
Read MoreCustomise Shoretel ringtone on all models of handsets
If you want to customise the ringtone of all the (for example..) IP230 handsets in your business, below is a tutorial video on how to do this quickly and simply. …
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