We are pleased to announce the release of the Shoretel Batch WAV Converter v3.0. There have been some improvements to… Read More
If you are using a Shoretel IP telephony system and you access the Director from a client machine, then you… Read More
If you are using a Shoretel telephony system then you probably are aware of the pain of getting voice recording… Read More
If you have a Shoretel telephony system in your corporate environment and you want to know which extensions have which… Read More
If you are using a Shoretel IP telephony system, then you may know that you can play about with changing… Read More
If you are using a Shoretel IP telephony system, then you may know that you can play about with changing… Read More
You may run in to a situation where you need to completely factory reset a Shoretel phone handset. This can… Read More
If you have a Shoretel telephony environment, you may want to change the ringtone of your handset(s). You can do… Read More
If you have a Shoretel telephony environment, you may want to change the ringtone of your handset(s). You can do… Read More
We had an issue this week with one of our Shoretel Contact Center Agents being stuck in Release mode. When… Read More
This video will show you how to customise one particular handsets' ring tone using the MAC address of the phone: Read More
This video will show you how to customise the ring tone on all models in your business: Read More
Finding out who has API licences in your Shoretel system can be tricky as there is no way of doing… Read More
Finding out who has a video call licence in your Shoretel system can be tricky as there is no way… Read More
Finding out who has softphones in your Shoretel system can be tricky as there is no way of doing it… Read More