Making IT Happen
Table of ContentsWindows 10DownloadInstructionsShoreWAVConPAD FileFeedback We are pleased to announce the release of the Shoretel Batch WAV Converter v3.0. There have been some improvements to make it more user-friendly and …
Read More If you are using a Shoretel IP telephony system and you access the Director from a client machine, then you may come across a problem when accessing Auto-Attendants and Workgroups …
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If you are using a Shoretel telephony system then you probably are aware of the pain of getting voice recording prompts into the correct format for use with the system. …
Read More If you have a Shoretel telephony system in your corporate environment and you want to know which extensions have which licenses, then you can do this by running a simple …
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Table of ContentsEXE FormatDirect Local DownloadMSI InstallerVideo Walk ThroughExtraction InstructionsMSI InstallerFeedback To get the Shoretel Communicator download for the client software you can easily retrieve it from your Shoretel HQ …
Read More If you are using a Shoretel IP telephony system, then you may know that you can play about with changing the ringtones on the end users handsets. The below video …
Read More If you are using a Shoretel IP telephony system, then you may know that you can play about with changing the ringtones on the end users handsets. The below video …
Read More You may run in to a situation where you need to completely factory reset a Shoretel phone handset. This can be due to a handset being unresponsive or not talking …
Read More If you have a Shoretel telephony environment, you may want to change the ringtone of your handset(s). You can do this with the boring built in ones or customise your …
Read More If you have a Shoretel telephony environment, you may want to change the ringtone of your handset(s). You can do this with the boring built in ones or customise your …
Read More We had an issue this week with one of our Shoretel Contact Center Agents being stuck in Release mode. When trying to Resume, the agent was getting the following error: …
Read More This video will show you how to customise one particular handsets’ ring tone using the MAC address of the phone:
Read More This video will show you how to customise the ring tone on all models in your business:
Read More Finding out who has API licences in your Shoretel system can be tricky as there is no way of doing it in the Director apart from going through every single …
Read More Finding out who has a video call licence in your Shoretel system can be tricky as there is no way of doing it in the Director apart from going through …
Read More Finding out who has softphones in your Shoretel system can be tricky as there is no way of doing it in the Director apart from going through every single user …
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