Making IT Happen
We recently had a situation where we needed to upgrade our SQL server that had the System Center Service Manager (SCSM) databases on it. This meant that we would need to migrate the databases from the old server to the new server. We thought that this would be a fairly straight forward task and it … Read more
We recently had a problem with our Service Manager database server using massively high RAM usage. It was using up all the RAM we gave it no matter how much extra we allocated to it. So we needed to try and figure out why it was doing this, like all good IT people, we started … Read more
When using System Center Service Manager (SCSM) you can sometimes end up with Incidents, Change Management items or Service Requests that need to be deleted individually. You an carry this out by using a combination of SMLets and PowerShell. INSTRUCTIONS The first thing you will need to do is to download and install SMLets on your … Read more
When you create a new System Center Orchestrator Runbook and you have checked it in ready to use, you may not see it in systems that will want to use it, like Configuration Manager, Microsoft Deployment Toolkit or Service Manager. This is due to authorisation cache not updating and as so, not showing the newly … Read more
If you are trying to install System Center Service Manager Data Warehouse then you may run into an issue on the Configure Analysis Services for OLAP cubes wizard page where it states that The server is not available: We ran into this issue a while ago and we checked everything that we could find on … Read more
If you are using System Center Orchestrator (SCORCH) Runbooks then you may have run into issues where the database is increasing in size due to the large amount of log files being created. This typically occurs when monitoring event logs on servers amongst some other runbook options in SCORCH. If you want to check how … Read more
If you are using System Center Service Manager and creating custom management packs then you will want to seal them with a strong name signature. To do this, you will need to first of all generate the key file to allow you to use it when sealing your management pack. You need to use the … Read more
If you are using System Center Service Manager (SCSM) you may want to delete all your incidents. This may sound strange but if you are setting up and testing and then want to remove all those test incidents – this can sometimes be the case. So, all you need to do is to start up … Read more
