KB4284826 & KB4284867 Might Break Windows 7 Machines

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Microsoft are really outdoing themselves at the moment as it seems that they have released another pair of updates for Windows 7 machines that reboots the computer when connecting to a wireless or VPN connection.

We have had around 40 machines with these two updates that have seen this problem. We have had to remove these from circlation on our corporate network and for external users, we have had to manually remove them and clear out the SoftwareDistribution folder to stop them reinstalling.

Problem Updates

This is what Microsoft have admitted to so far:

KB4284826

A few symptoms they have mentioned, but nothing about wireless or VPN connections being affected – but we have had this problem.

SymptomWorkaround
There is an issue with Windows and third-party software that is related to a missing file (oem<number>.inf). Because of this issue, after you apply this update, the network interface controller will stop working.
  1. To locate the network device, launch devmgmt.msc; it may appear under Other Devices.
  2. To automatically rediscover the NIC and install drivers, select Scan for Hardware Changes from the Action menu.

a. Alternatively, install the drivers for the network device by right-clicking the device and selecting Update. Then select Search automatically for updated driver software or Browse my computer for driver software.

KB4284867

Nothing from Microsoft on this one yet, but we have seen problems with it.

So, if you are still experiencing any weird issues with your machines, take a stab at removing these and see if it helps.

How to Remove Problem Updates

If you need some guidance on what to do to remove these or any other updates, be it on a single machine or mass corporation remove, take a look at this post as we have added some instructions towards the end of the post that you may find helpful.

Feedback

We would love to hear from you if you to are having any issues with these, or indeed any other, Microsoft Updates. Just leave us a message below in our comments section and we will pick them up shortly after you post.


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