Last updated on April 17th, 2023 at 12:17 am
If you have a Shoretel telephony system in your corporate environment and you want to know which extensions have which licenses, then you can do this by running a simple query across your Shoretel MySQL database.
Login to your HQ server and open MySQL and login to your main Shoretel database. Then run these following queries on it:
Show all users who have Extension Only licenses:
SELECT * FROM USERS WHERE LICENSETYPEID = 2
Show all users who have Extension and Mailbox licenses:
SELECT * FROM USERS WHERE LICENSETYPEID = 1
This should then return the information you are looking for.
If you have any questions on this guide, please feel free to leave us a message below using our comments section.
If you want to be notified when we post more quality guides like this one, sign up to our free subscription service and you will receive an email when a new post is live.
No need to worry, we will not be filling your inbox with spam and you can unsubscribe anytime you like.