Last updated on March 30th, 2023 at 04:49 pm
If you have a Shoretel telephony system in your corporate environment and you want to know which extensions have which licenses, then you can do this by running a simple query across your Shoretel MySQL database.
Login to your HQ server and open MySQL and login to your main Shoretel database. Then run these following queries on it:
Show all users who have Extension Only licenses:
SELECT * FROM USERS WHERE LICENSETYPEID = 2
Show all users who have Extension and Mailbox licenses:
SELECT * FROM USERS WHERE LICENSETYPEID = 1
This should then return the information you are looking for.
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