Cisco VPN Client – How to make it work with Windows 10

If you are trying to install Cisco VPN Client on a Windows 10 machine, then you will probably get an error telling you that it is incompatible with the version of Windows you are using:


Well, this is true, however, there is a way around this by using our guide below:


First of all you need to download our VPN fix package for Windows 10 which you can download using the link below:

Download Cisco VPN Fix Package

You also need to ensure that you have the Cisco VPN Client installer.

Once you have these you should extract the VPN fix package which will give you the following utilities:

  • WinFix.exe – Windows Fixup for DNE
  • DNEUpdatex86.msi – DNE Updater for x86 Operating Systems (Provided by Citrix)
  • DNEUpdatex64.msi – DNE Updater for x64 Operating Systems (Provided by Citrix)
  • CiscoVPNClientFixx64.exe – Cisco VPN Client Fix for x64 Operating Systems (Provided by TechyGeeksHome)
  • CiscoVPNClientFixx86.exe – Cisco VPN Client Fix for x86 Operating Systems (Provided by TechyGeeksHome)

You have to run these utilities in a particular order to enable this to work. So, identify the architecture of the operating system you are using, for this guide we will use x64.

Run the WinFix.exe utility first and you will be presented with a box like this:


You should click on the “Start Windows Fixup” button to start the process, once completed you will get a message in the utility like this:


You can then move on to installing the DNE Update utility. So double click the “DNEUpdatex64.msi” and you will see a standard installation wizard like the one below:


You can then go ahead and install the Cisco VPN Client which should now install without any problems – but ensure that you use the MSI file to start the install process, NOT the EXE file.

However, this is not the end of the process as the VPN Client, although successfully installed, will not actually connect to your VPN profiles.

So, to fix this issue, you should now install the “CiscoVPNClientFixx64.exe” utility by again just running through all the wizard defaults.

Once this is complete, you should reboot your computer. Then you should be able to fire up your Cisco VPN Client and connect to your VPN profiles without any trouble!

Windows 8.1 & Windows 10

If you are running Windows 8.1 or Windows 10 and are having trouble with your Cisco VPN Client then you should take a look at our Cisco Microsite by clicking the link below for guides and utilities:

Cisco VPN Fix Microsite


if you have any comments, questions or would just like to tell us that this worked for you, we would love to hear from you so please feel free to leave us a message below using our comments section.

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A.J. Armstrong

Founder of TechyGeeksHome and Head Editor for over eight years! IT expert in multiple areas for over 20 years. Sharing experience and knowledge whenever possible! Making IT Happen.

8 Responses

  1. Where did you get it from originally?

  2. Bob Heathcote says:

    Have not needed the Cisco VPN for about a year but previously the trick was to install the SonicWall Global VPN client first. It worked great.

  3. Michael Peters says:

    since I installed this, I keep having bluescreens (Windows10), about one or two a day. I never had bluescreens before, so it seems to be related with this fix. I would like to undo it – what is this ominous Winfix.exe, for instance, and how can I uninstall it? I had a bad feeling from the start, running something called Winfix.exe without knowing exactly what it does and how I can undo it

  4. Paddy says:

    I had the free Cisco VPN installed, but had to delete it. How can I get it back ?

  5. Bill Wood says:

    How do I get the .msi version of the installer? All I can find is the executable. Any help is appreciated.

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