Shoretel Communicator Contacts Enabler Install & MSI File Now Released

Shoretel Orange and Black Logo

We are pleased to announce the release of the installer and MSI files for our Shoretel Communicator Contacts Enabler program.

The program was originally released as a standalone utility and that program can be downloaded for free here:

Shoretel Contacts Importer v1.1

The latest version is version 3.0 which can be downloaded for free below:

Shoretel Contacts Enabler v3.0

After a number of requests for the MSI file installer, we have now compiled this release, however, due to ever increasing hosting costs, we must charge a small fee for this installer program. This is not for us to make money, it is simply to be able to provide us with the funds to keep enhancing this website.

Once you have made your payment, you will be provided with a download link for an executable installer and an MSI installer which you can use to mass distribute this fix to your user machines using SCCM, WDS, Group Policy or any other deployment system you may use.


Included in the package that you will receive are two MSI files – one for x86 machines and one for x64 machines. We have also included the EXE files for each architecture should you wish to use these as well.


This installer fixes the issue of Shoretel Communicator version 13 and above not importing your personal contacts from Outlook into your Shoretel Communicator Directory.

By default, the Outlook Import options will look like this:

If you run this installer program, when you go back into your Shoretel Communicator Outlook Import options, you will find that you can now import all contacts including from Sharepoint lists and Shared Mailboxes.


With us providing the MSI file, you can also mass distribute this fix to your users using programs like SCCM, Group Policy or even from a file share using login scripts.


There are a few ways that you can use this installer package, you can either run the setup.exe or setup.msi file and go through the installer wizard, or if you wish to mass distribute using the MSI file, the installer code that you should use is:
 msiexec.exe /i "SCEx64.msi" /q /norestart  

Note that the above is for the x64 installer, obviously change this to SCEx86.msi for the x86 installer.

If you have any questions about this release, please leave your comments below.

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About A.J. Armstrong

Founder of TechyGeeksHome and Head Editor for over eight years! IT expert in multiple areas for over 20 years. Sharing experience and knowledge whenever possible! Making IT Happen.

View all posts by A.J. Armstrong