If you need to batch convert any files into the correct Shoretel format to use for prompts, messages or ringtones, there is a simple way of doing this without having to mess around with Audacity.
If you click the link below and download the zip file, you can use this tool to instantly convert the files into the correct Shoretel format:
Once you have the zip file, extract it to any location. You then need to copy your file into the “originals” directory. Then, double click the “run.bat” batch file.
This will then convert all the files into the correct Shoretel format and output them into the ShoreTel-Ready folder. You can then copy these files and use them in your Shoretel system.